PubChampions

Privacy policy

The short version: we collect what we need to answer your enquiry and run the night, we don't sell it to anyone, and you can have it deleted whenever you like.

Who we are

Pub Champions is an entertainment business run by Mark Hawley, providing DJs, music bingo, quiz nights and karaoke to pubs, bars and clubs across Surrey, London, Kent and Essex. We're the data controller for everything described on this page.

Reach us on 07891 159018 (call or WhatsApp), at mark@pubchampions.uk, or through the enquiry form — all three come straight to Mark. Anything on this page can be sorted out over the phone; you won't be sent round a system.

What we collect

What you type into the enquiry form, plus two things your browser sends automatically:

  • Your name and email address — the two we need to reply at all
  • Your phone number, so Mark can ring you back
  • The venue and town, the date you're asking about, roughly how many people, and what sort of night you're after
  • Anything else you choose to tell us in the notes box
  • Which page on this site you sent it from, so Mark knows which night you were reading about
  • If a venue's share link brought you here, which venue it was, so they can be thanked for it
  • Your IP address, briefly, so the form can't be flooded by a script. It isn't stored with your enquiry and isn't used to identify you

If you run a venue we play at, you get your own page with your nights, the numbers and the photos. Mark sends you a private link to it by text or WhatsApp, and opening it signs you in with a cookie.

Photos. We take photos and short clips at our nights (the room, the kit and the crowd) and use them on this site, including the venue's own page. If you're in one and would rather not be, tell us and it comes down.

No payments happen on this site, so we never see a card number. If a booking goes ahead you're invoiced, and the bank details on the invoice are ours rather than yours.

Why we're allowed to hold it

You asked us for a price, so answering you is taking steps at your request before a contract — we can't quote a Tuesday without knowing which Tuesday, where, and how big the room is.

Once a night is booked we keep the same details to actually turn up and to invoice you, which is performance of that contract, and we keep the invoice itself because HMRC requires it.

Who else sees it

We don't sell your details and we don't pass them to anyone for their own marketing. A short list of services runs the business, and your enquiry passes through them:

  • Airtable — where your enquiry is stored, and the diary that stops the same night being sold twice
  • Vercel — hosts this site and runs the form
  • Google — a confirmed booking goes into our calendar, so the venue, the date and your name sit there, and your name and number go into Mark's phone contacts so he knows who's calling. Our email inbox is Google's too, so an email you send us, or reply to, is held there
  • Resend — the emails we send you about your enquiry and your booking
  • WhatsApp — when Mark messages you there, and the link to a venue's own page
  • Apple or Google's notification service — sending an enquiry pings Mark's phone, and that alert carries your name and the venue so he knows what it is without opening it. If the form ever fails to save your enquiry, the alert carries your phone number and email as well, so it isn't lost

We'd also share information if the law required us to.

Cookies

This site doesn't use advertising or tracking cookies. If you arrive from an advert or a link we've tagged, we keep a small note of it on your device for 90 days (the tag on the link, the page you landed on and when), so an enquiry sent on a later visit is still credited to it; it stays with us. The only cookie is mixer_venue, for venues only, which keeps you signed in to your venue's own page for 30 days.

How long we keep it

An enquiry that doesn't turn into anything is kept while there's still a chance we'll work together, and deleted the moment you ask. A booking is kept for six years, because that's what HMRC expects of the invoice — ask and we'll strip it back to the bare minimum we're required to hold.

Your rights

You can ask to see what we hold, correct anything wrong, have it deleted, or tell us to stop contacting you. Ring the number at the top and we'll sort it — there's no form to fill in and it costs nothing.

If you think we've handled your information badly, tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk.